Terms & Conditions

FIFO Direct connects candidates seeking fly-in fly-out, mining and resources work with employers advertising those roles. Employers subscribe to post job listings; candidates create profiles and apply free of charge. We also offer optional paid career services (such as resume writing and interview preparation) and managed recruitment services under separate written agreements.

We are a marketplace and recruitment facilitator. Unless we act under a managed recruitment agreement, we are not the employer, and any employment relationship is solely between the candidate and the employer.

Candidate accounts, profiles and job applications are free. You must provide accurate and truthful information about your qualifications, tickets, licences, experience and work rights, and keep it up to date. Misrepresenting your credentials may result in removal of your profile.

Your contact details are not shared with an employer unless you approve an introduction request or apply to their listing. You may withdraw or delete your profile at any time.

Employers subscribe to a plan to post job listings. Plan inclusions, listing limits and prices are shown on the pricing page and may change with notice. New employer accounts may start with a 14-day free trial; no card is required for the trial.

Paid plans are billed monthly in advance through our payment provider, Stripe. If a payment fails or a subscription lapses, your listings remain visible for a 3-day grace period, after which they are paused (hidden from candidates) until payment is restored. Listings are never deleted for non-payment. You may cancel at any time; cancellation takes effect at the end of the current billing period and we do not refund partial periods except as required by law.

Listings must be genuine, current vacancies and must comply with Australian law, including anti-discrimination and fair work requirements. We may review, decline or remove listings that breach these terms.

Subscription payments are processed by Stripe. Managed recruitment fees are invoiced under the terms of the applicable written agreement. Prices are in Australian dollars and include GST where applicable.

Paid career services (such as resume writing) include the revisions stated at purchase. If we fail to deliver a purchased service, you are entitled to a remedy under Australian Consumer Law — nothing in these terms limits your statutory rights.

You must not:

• post false, misleading or unlawful content;
• scrape, copy or bulk-download profiles or listings;
• contact candidates or employers for purposes unrelated to genuine recruitment;
• interfere with the operation of the site or attempt to access another account;
• use the site if you are under 18 years of age.

We may suspend or terminate accounts that breach these terms.

The site includes AI-powered assistants (for example our career advice and resume interview assistants). They provide general guidance only and do not constitute professional, legal or career advice. Conversations may be recorded and reviewed to operate and improve the service.

We handle personal information in accordance with the Privacy Act 1988 (Cth). Candidate contact details are disclosed to employers only with the candidate's approval or active application. We do not sell personal information to third parties.

To the extent permitted by law, we are not liable for hiring decisions, the accuracy of listings or profiles created by users, or any loss arising from an employment relationship formed through the site. Our liability for services we provide is limited to re-supply of the service or a refund of the amount paid, except where Australian Consumer Law provides otherwise.

We may update these terms from time to time and will post the current version on this page. Continued use after a change means you accept the updated terms.

Questions about these terms: email info@fifo.direct, call +61 8 7666 3369, or write to FIFO Direct, Harbour Space, Point Street, Fremantle WA 6160.